The old report
A father forgot the mother’s older lab reports. The doctor couldn’t decide, so the family had to come back another day, taking leave from work again, while her treatment waited.
For families · Parents
Your parents’ medical records, in order on your phone
Several doctors, a plastic folder that goes to every appointment, reports scattered across WhatsApp. If you look after your parents’ health, you know the file. Here’s how Kinsu helps keep it, and what it can’t do yet.
The situation
The doctor asks for last year’s report. It’s somewhere.
A cardiologist, a diabetologist, the family physician: each sees one part of the story and asks for the rest. The thyroid report from March. The prescription from the last admission. The discharge summary that went with an insurance claim.
The papers are in a folder at home, the photos are in someone’s gallery, and the newest report is in a WhatsApp chat from three weeks ago. Finding them takes longer than the appointment.
The prescription that left
A grandmother’s original prescription went off with an insurance claim. When the cardiologist needed it later, the family found it only because a copy had been uploaded to a pharmacy app.
Real accounts from our survey of patients and caregivers, shortened.
You
- RxPrescriptionSep 2026
- LabHbA1c reportSep 2026
Ma
- LabThyroid profileMar 2026
- ScanUltrasound, abdomenJan 2026
Papa
- Disch.Discharge summaryNov 2025
- RxCardiology follow-upDec 2025
How Kinsu fits
Their file, labelled with their name.
Add your mother and father in Family. When you photograph or save a report, choose whose it is. In the vault, switch to “Ma” and you see only her prescriptions, lab reports, scans and discharge summaries, searchable by name, doctor or tag.
Everything stays on your phone, encrypted. Kinsu doesn’t send their records to them, to us or to anyone else, and your parents don’t need a smartphone or the app for you to keep their file. More about health records.
At the appointment
When you go with them to the doctor.
- 01
Open their file.
In the vault, switch to your mother or father.
- 02
Find what the doctor asks for.
Search “lipid” or the last doctor’s name, and open the report on your screen.
- 03
Add today’s papers before you leave.
Photograph the new prescription in the clinic, so it’s in the file before it can go missing.
Their medicines
Medicines at their meal times, on their phone.
If your parent uses a smartphone, Kinsu on their phone reminds them around their meals: on an empty stomach, before or after breakfast, lunch or dinner, and at bedtime. The reminder has a Take button, and their day’s list shows what’s taken and what’s left. More about medicine reminders.
Their phone and yours don’t share anything. Kinsu doesn’t alert you if a dose is missed, and the reminders on your phone are yours: medicines aren’t kept per person.
From another city
If you live far from them.
Kinsu doesn’t sync between phones, yet. The records you keep for your parents are on your phone, and anything they keep in Kinsu is on theirs. Sharing with a family member is being built, and we’ll say so here when it’s ready.
Until then, when they send you a new report on WhatsApp, save it to their file in Kinsu. When you visit, photograph the papers in the folder at home. Over a few months, their file catches up.
Keep each year’s check-up report in their file too. The next doctor can then compare this year’s numbers with last year’s, which doctors often ask for.
What it doesn’t do
The limits, plainly.
- No sharing between family members, yet.You and your brother can’t both see Ma’s records in Kinsu today.
- No alerts.Kinsu doesn’t tell you if a parent misses a dose, and it can’t see another phone.
- No appointments or hospitals.Kinsu doesn’t book doctors and isn’t connected to hospitals, labs, ABHA or ABDM.
- Not a medical device.Kinsu doesn’t diagnose, treat or give medical advice. Their doctor does.
Questions
Questions families ask.
Can I add my elderly parents if they’re not tech-savvy?
Yes. Add them in Family and keep their prescriptions, reports and scans on your phone, labelled with their name. They don’t need the app or a smartphone.
Can my brother and I both see Ma’s records?
Not yet. Records stay on the phone they were added on, and nobody else can open them. Sharing with a family member is being built, and we’ll update this page when it’s ready.
Will I know if Papa misses his medicine?
No. Kinsu doesn’t send alerts to anyone else’s phone, and it can’t see the doses on another phone.
Can I keep my mother’s reports separate from mine?
Yes. Add her in Family and choose her name when you save a record. In the vault, switch between people to see only hers.
Can family members be my emergency contacts?
Yes. Mark them as caregivers in Family and they appear on the SOS screen. With their number saved, one tap opens your dialler to call them. Kinsu doesn’t call or message anyone for you.
Can my family see my records?
No. Your records, and the ones you keep for family members, stay on your phone. Nobody else can open them, and Kinsu doesn’t send them to anyone.
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